Shipping & Delivery Policy

Last updated: April 6, 2026

Thumify is a 100% digital service. We do not sell or ship any physical products. All deliverables are digital and accessible instantly through your account.

1. Digital Delivery

Thumify provides AI-generated digital thumbnail images as its core service. Upon successfully completing a generation request:

Your generated image is available immediately in the Studio interface.
You can download the full-resolution image instantly with no waiting period.
Generated images are stored in your account history for easy access.
There is no physical shipping, no packaging, and no delivery lead time.

2. Credit Delivery

When you purchase a credit plan or subscription:

Credits are added to your account automatically upon payment confirmation.
Delivery is instant — typically within seconds of a successful transaction.
You will receive an email confirmation of your purchase.
Credits appear in your account dashboard and studio interface immediately.

3. Service Availability

Our AI generation service operates 24/7. However, occasional maintenance or technical issues may temporarily affect availability. In the event of prolonged downtime affecting your ability to use purchased credits, please contact our support team — we will work to resolve the issue or provide appropriate compensation.

4. No Physical Shipping

As Thumify is a purely digital platform:

No physical goods are ever shipped
No shipping fees are charged
No tracking numbers or courier involvement
No customs, duties, or import taxes apply

5. International Availability

Thumify is accessible to users worldwide. Our digital service is available in all countries where internet access is available. Pricing may be displayed in equivalent local currencies for your reference, though transactions are processed in INR (Indian Rupees) via our payment gateway.

6. Access Issues

If you have made a successful payment but cannot access your credits or generated images, please contact us immediately at support@thumify.net. We will investigate and resolve account access issues within 24 hours.

7. Contact Us

For any questions about delivery of our services, contact us at support@thumify.net or via our Contact page.

Business Name: Thumify | Website: thumify.net | Service Type: Digital / SaaS | Delivery: Instant Digital